News

Spotty cell service plagues Lake Anne residents

Boats docked at Lake Anne Plaza in Reston (staff photo by Jay Westcott)

Some residents are complaining about spotty and slow cell phone service in the Lake Anne area of Reston.

The issue may be related to the removal of a cell phone telecommunications facility on the old Lake Anne Fellowship House, which is slated for demolition, according to Hunter Mill District Supervisor Walter Alcorn.

Local officials are trying to find a short-term solution and ultimately a spot for a long-term antenna location.

“I understand this is a frustrating situation and my office is doing what we can to help facilitate a quick resolution,” Alcorn wrote in a statement.

Verizon and AT&T did not immediately return requests for comment from FFXnow.

Finding a spot for antennas has been a tough sell in the area.

Earlier this year, concerns about incompatibility with the area prompted Site Link Wireless to withdraw a plan for six antenna on the roof of Heron House, a 15-story condominium building at the center of Lake Anne Village Center.

The facility at Lake Anne Fellowship House was used by Verizon Wireless and other providers. A spokesperson for T-Mobile said the company had not flagged any issues with service in the area.