
A revamped version of the Town of Herndon’s website is set to go live this summer.
In the works since last fall, the new site is intended to improve navigation and accessibility for users.
At a Herndon Town Council work session on Tuesday (May 16), town spokesperson Anne Curtis said the town plans to do beta testing before going live with the website this summer.
The new site has fewer menu options on the header and fewer expandable menus in favor of displaying more content directly on the homepage. It also includes several large icons with quicklinks that are popular.
Granicus — the software company the town is working with — also created a mechanism on the site that allows users to switch through a series of drop-down selects to navigate through the site.
For example, a user would be directed to a page on how to pay specific fees and forms based on responses from a drop-down menu.
Staff offered a preview at the May 16 work session, stressing that the work was ongoing. Council members overwhelmingly lauded the new design.
“There’s lot of work still to be done on this website,” Curtis said, adding that departments are now working on populating the pages with content.
A survey of 82 respondents found that residents wanted to see more visible department buttons, better search results and less reliance on drop-down menus.
Based on the town’s analysis, the bounce rates for the site hover around the same levels for most sites with similar content — nearly 61%. Most users appear to use the website for information on meeting agendas, Herndon Community Center, jobs, recreation and the police department’s weekly crime report.
The split between mobile and desktop users was relatively even: 53% for phones and 46% for desktop users.
The translation feature on the website is also rarely used — a feature that may be redundant with in-browser translation that is offered by most browsers or devices.
Recent Stories

Are you seeking a confidential space where you can explore your emotions, overcome challenges, and find inner peace? Look no further than our dedicated psychotherapy service! We understand that life can be overwhelming at times, and we’re here to support you every step of the way.
At Peaceful Mind Solutions, our passion lies in helping individuals like you navigate life’s complexities and find the strength to thrive. Our skilled and compassionate therapist is committed to creating a warm, non-judgmental environment where you can express your thoughts and feelings openly. With our personalized approach, we tailor each session to address your unique needs and empower you to overcome obstacles.
Through evidence-based techniques and a deep understanding of the human mind, our therapist will guide you on a transformative journey of self-discovery. Whether you’re dealing with anxiety, depression, relationship issues, or simply seeking personal growth, we’re here to provide guidance and practical tools for lasting change.

VHC Health hosted its annual Trauma Survivors Day, honoring four former trauma patients and their care team on Tuesday, May 16. For many of these patient honorees, this event was the first time they were reunited with the team of healthcare professionals who cared for them after their injury. Both the healthcare team and the honorees expressed gratitude for the opportunity to thank, hug, and simply see one another again after their experience in the Trauma Center.
In May of 2021, the Commonwealth of Virginia designated VHC Health as a Level II Trauma Center. This designation filled a critical community need; previously, the closest trauma center for Arlington County was in Fairfax or Washington, DC. Since becoming a Level II Trauma Center, VHC Health has provided care for nearly 2,000 trauma patients each year.
Charity Live Music Concert
Ukrainian Charity fundraiser concert at South County High School on June 13, 2023.
All proceeds will go toward Ukrainian funds “Mriya Charity” and “Dai Lapu Drug”, that help kids and animals affected by war.
The concert will include performances by
Active Bystander: TECC Training
For any incident, like the Las Vegas massacre to the Boston Marathon bombings, citizens play a role in saving lives in the minutes following an attack. It is imperative that we provide the knowledge and skills necessary to help our