A union representing Maximus call center workers filed unfair labor practices charges against the Tysons-headquartered contractor this week.
In charges filed with the National Labor Relations Board (NLRB) on Tuesday and Wednesday (May 23 and 24), the Communications Workers of America alleges that the government services company, which operates call centers for Medicaid and Medicare, has retaliated against employees and illegally tried to discourage them from unionizing.