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Changes in store for Fair Oaks Mall with DMV relocating service center

The Department of Motor Vehicles is relocating its Fair Oaks Mall customer service center to a bigger space on Braddock Road (courtesy Virginia DMV)

The Virginia Department of Motor Vehicles is departing Fair Oaks Mall.

The department’s Customer Service Center in the mall will relocate this month to a larger site at 9855 Braddock Road, just next door to the Woodleigh Chase Senior Living community. The move was driven by a “need for more space to better serve the growing Fairfax area,” a DMV spokesperson says.

“The new Braddock Road CSC will have triple the square footage of the Fair Oaks Mall location and will feature 10 additional service windows, bringing the total to 20,” the DMV said in today’s announcement. “It will also have a new countertop design to improve efficiency and customer flow and offer road skills testing.”

The existing center near JCPenney will close for good at 5 p.m. tomorrow (Thursday).

With the new office not scheduled to open until Jan. 22 at 8 a.m., the DMV is advising customers to visit other locations. The closest customer service center is in the Westfields area of Chantilly at 14950 Northridge Drive, though some transactions — registration renewals, titles, license plates, and decals — can be handled by the Fairfax City DMV Select at 10455 Armstrong Street, Room 224.

Many services are also available online, including driver’s license replacements, registration renewals and address updates.

The DMV’s relocation isn’t the only change coming to Fair Oaks Mall. A site plan and permit applications filed with Fairfax County suggest the mall is gearing up to renovate the JCPenney wing — possibly reducing the retail store’s space, subdividing the remainder and adding a third story.

Attempts to contact JCPenney and Taubman, the real estate company that owns Fair Oaks Mall, were unsuccessful.

The renovation appears to be coinciding with the departure of the mall’s Apple store, which is currently near JCPenney and reportedly moving to Fairfax Corner as soon as late 2024. Fair Oaks is also slated to add the indoor climbing gym Movement by the end of this year.

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