More than a dozen people have been taken to a hospital after a mobile lounge crashed while docking at Dulles International Airport.
The vehicle, also known as a people mover, was pulling into Concourse D around 4:30 p.m. today (Monday) when it “struck the dock at an angle,” a spokesperson for the Metropolitan Washington Airports Authority (MWAA) said.
Passengers on the mobile lounge evacuated using a set of stairs, and MWAA Fire and Rescue personnel evaluated them for injuries, MWAA media relations representative Crystal Nosal said in a statement.
Ultimately, 18 people were transported to a hospital with injuries described as non-life-threatening.
“The airport is open and operating as normal,” MWAA said.
Around 4:30 p.m., a mobile lounge transporting passengers to Concourse D at Dulles struck the dock at an angle as it was pulling up to the building. Passengers deboarded the mobile lounge via stairs. They are being evaluated by Airports Authority Fire & Rescue personnel for…
— Dulles Airport (IAD) (@Dulles_Airport) November 10, 2025
Dulles Airport has relied on mobile lounges to transport passengers from its main terminal to their gates since it opened in the early 1960s.
Though a new concourse under construction will be accessible by AeroTrain, MWAA intends to keep the people mover system in place, issuing a contract in 2023 to rehabilitate and update the vehicles.
The airport currently has 19 mobile lounges in service that can each carry more than 100 passengers, both seated and standing.
