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Reston-based startup rolls out on-demand laundry services lockers

Washera lockers at Venture X Brambleton (courtesy Washera)

A fresh startup headquartered at Reston Station is testing the waters for its automated, contact-free laundry services lockers.

Washera deployed the lockers in public for the first time earlier this month at the coworking offices Venture X Brambleton (23710 Schooler Plaza) in Loudoun County, founder and CEO Ali Alawad told FFXnow.

While the pilot is based in an office setting, the company hopes to eventually roll out its network to residential buildings and other “diverse environments — wherever people live, work, or seek care,” according to a press release.

“We selected this location because of its proximity to our target residential communities and because it provided a controlled environment to validate the full workflow — from customer drop-off to backend operations — before expanding to apartment deployments,” Alawad said of the pilot site.

A graduate student pursuing a PhD in electrical engineering at George Washington University, Alawad says the idea for Washera grew out of his research into infrastructure automation.

Utilizing technology for which it has already filed a patent, Washera designed its smart lockers to address various inconveniences that can make going to traditional dry cleaners a hassle. From the press release:

For residents and professionals alike, today’s laundry experience remains fundamentally broken. Most dry cleaners close by 6 PM, leaving working professionals unable to drop off or pick up on time. Every order requires two separate trips with no convenient access point and no real-time tracking. Items are logged manually with no digital record, leaving customers with no recourse if something goes wrong. Pricing is inconsistent and opaque — and few laundry solutions have successfully combined convenience, automation, and scalable infrastructure to serve modern communities effectively.

Washera was built to solve exactly this.

The lockers serve as a designated drop-off and pick-up site where customers can place orders for laundry services at any time of the day without needing to schedule an appointment or hand off their clothes to a person.

Per the press release, artificial intelligence-assisted technology embedded in Washera’s mobile app helps identify and categorize the garments in an order, which is then processed through a “cloud-based” platform that coordinates all pickups, cleanings and deliveries and provides real-time status updates.

The clothes cleaning and pressing is handled by “a trusted local laundry provider,” Alawad says.

Once the network expands further, customers would be able to drop off and pick up laundry orders at any of Washera’s locations.

“Washera is not just a convenience tool,” Alawad said in the press release. “It is a data-driven platform designed to deliver consistent, premium laundry services while setting a new standard for operational excellence across communities.”

About the Author

  • Angela Woolsey is the site editor for FFXnow. A graduate of George Mason University, she worked as a general assignment reporter for the Fairfax County Times before joining Local News Now as the Tysons Reporter editor in 2020.